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1.
3rd International Conference of Information and Communication Technology 2021, ICICTM 2021 ; 2617, 2022.
Article in English | Scopus | ID: covidwho-2160429

ABSTRACT

Today, social media plays a vital role in providing information to the public through various platforms including traditional and digital media. In March 2020, the government had announced the Movement Control Order (MCO) due to the outbreak of COVID-19 in.Malaysia. As a result of globalization, COVID-19 shows that pandemic breakouts pose a significant threat to the world. However, using social media to promote campaigns during COVID-19 has its own drawbacks, such as the difficulty of recognizing promoted content. Social media sites have evolved into one of the most important sources of information as well as a platform for spreading dangerous rumors. Thus, it is also under severe pressure to regulate disease misinformation that is pushing people in the wrong direction. Therefore, the purpose of this research is to identify which social media platforms are more effective towards effectiveness campaigns during COVID-19. Researchers employed quantitative surveys, which were distributed across all social media platforms from various people. In sampling, researchers have referred to Roasoft Sample Size Calculator [11]. A total of 162 respondents responded to the survey. The findings of this research prove that Malaysians are using social media for promoting the effectiveness campaign during COVID-19, with M=3.44 being the highest. Furthermore, males are the most effective in promoting the COVID-19 campaigns, with a score of 0.262. © 2022 Author(s).

2.
3rd International Conference of Information and Communication Technology 2021, ICICTM 2021 ; 2617, 2022.
Article in English | Scopus | ID: covidwho-2160428

ABSTRACT

Internet advancements and technological sophistication play integral parts in driving online shopping. This method is widely used globally and has become the latest trend among people regardless of age. It was brought to the forefront so that people would no longer need to go to a physical store to make purchases or sales as the world is moving fast and forward nowadays. Even though the world is still recuperating from the COVID-19 pandemic where the number of cases rise every day, online shopping remains the public choice method of monthly shopping. Regardless of how great a revolution it is, online shopping is not all roses. There have been concerns with security and guarantees, quality, and logistics. The aim of this study is to identify the level of online shopping acceptance between male and female during the COVID-19 pandemic. The study involved 335 respondents from various demographic backgrounds. The quantitative research method was used in this research where questionnaires were distributed via a purposive sample technique. The data were analysed through the Statistical Package of Social Science (SPSS) version 23. In general, this research proved that Malaysians' acceptance towards online shopping during COVID-19 pandemic is high (M=3.14). Female respondents are more likely to accept online shopping. However, there is no significant difference between males and females. © 2022 Author(s).

3.
3rd International Conference of Information and Communication Technology 2021, ICICTM 2021 ; 2617, 2022.
Article in English | Scopus | ID: covidwho-2160427

ABSTRACT

Coronavirus disease (COVID-19) is a contagious disease caused by a new virus. The majority of patients infected with the COVID-19 virus will usually experience light to medium respiratory illness and will recover without getting any special treatment. Since the case became more serious, the Malaysian government has issued a Movement Control Order to beat the coronavirus and protect the country's health systems. However, there are unintended consequences caused by the coronavirus. Besides, it brings different kinds of stress, including physical and mental health risks. The main objective of this study is to examine the level of stress experienced by people from diverse socioeconomic backgrounds during COVID-19. Researchers used a quantitative method and distributed a Google Form survey to all social media platforms. A total of 191 people responded to the survey. From the findings, Malaysians are extremely stressed during this pandemic (M=3.58). Furthermore, the results show that people in the B40 income category are more stressed than those in the M40 and T20 household income categories. The government should take this issue more seriously and assist individuals who are affected by the pandemic of COVID-19. © 2022 Author(s).

4.
3rd International Conference on Cybernetics and Intelligent System (ICORIS) ; : 238-242, 2021.
Article in English | Web of Science | ID: covidwho-1779131

ABSTRACT

The Coronavirus (Covid-19) has infected more than 14 million citizens in 216 countries in the world including Indonesia. The Covid-19 pandemic made the Indonesian government apply mobility restriction and social distancing to their citizens. Due to fulfilling the various needs of the community, especially food needs (culinary) because of the mobility restriction, food delivery application becomes the solution and can help culinary entrepreneurs. As the food delivery application is an ICT product, the users are necessary to possess digital skills to operate and utilize it. This research measured the influence of digital skills on the acceptance of food delivery mobile applications. This study showed that users digital skills effect the acceptance of food delivery mobile application of 27.3% Communication skills have the highest influence on food delivery apps acceptance and the highest score among the five digital skills dimensions. Moreover, users' security and technical skills were lower than other skills, the mobile application developer should make it more secure and easy to use to increase acceptance of the application.

5.
7th International Conference on Communication and Media (i-COME) ; 110:366-372, 2020.
Article in English | Web of Science | ID: covidwho-1766203

ABSTRACT

Delivery services in Malaysia has become a new norm. Malaysians are now comfortable with delivery services during the global pandemic of covid-19. This study had been conducted because there are too many issues about delivery services in Malaysia, although some people using delivery services, and some may not. Reports have suggested that some companies have a bad management of delivery services. For examples, some delivery services companies have technical issues such as (i) slow delivery, (ii) damaged goods, and many other issues. The aim of this paper is to provide an analysis on the perception of Malaysian citizen towards delivery services during the Movement Control Order (MCO). To do so, researchers used a quantitative method to collect data among Malaysian citizens. The total amount of respondents who answered the questionnaire are ii=1310. The research findings suggest that the level of perception towards delivery service in Malaysia during MCO is very high (M=3.17). (C) 2021 Published by European Publisher.

6.
7th International Conference on Communication and Media (i-COME) ; 110:357-365, 2020.
Article in English | Web of Science | ID: covidwho-1766202

ABSTRACT

The whole world is alerted with the Covid-19 pandemic outbreak as it is lethal and spread easily. The government have to take quick and effective action for the crisis management and Malaysia is not excluding in taking its own action to ensure the crisis is managed well. In Malaysia, Dr Noor Hisham Abdullah, health director-general stated the international standards and World Health Organization (WHO) satisfied with the way of Malaysia's management and preparedness by enforcing the movement control order (MCO), identifying patients for testing, isolation and treatment in handling the Covid-19 outbreak. Therefore, this study is done to study on satisfaction level of Malaysians towards government's crisis management during Covid-19. This study was conducted by using random sampling technique where it involves 200 respondents from Malaysia. A structured questionnaire was used for data collection. The questionnaire of the research were divided into 4 sections consists of demographic profile, daily press conference and enforcement of Movement Control Order. For the ordinal measurement questions, Liken Scale from strongly agree, agree, neutral, disagree and strongly disagree were used. The questions, an online survey, were created in Google Forms and distributed through social media. (C) 2021 Published by European Publisher.

7.
7th International Conference on Communication and Media (i-COME) ; 110:341-348, 2020.
Article in English | Web of Science | ID: covidwho-1766201

ABSTRACT

COVID-19 is a novel virus that emerged from the discovery of a new coronavirus. People who have been infected with the disease may experience mild to moderate respiratory illness, but they will recover without the need for medical attention. Since the COVID-19 has affected millions of people around the world, social media has been doing much to keep societies informed about personal hygiene and public Movement Control Order (MCO) facts. Via numerous platforms such like YouTube, Facebook, Twitter, and WhatsApp, social media plays a critical role in spreading the news. The study aims to identify the effectiveness of social media in promoting self-care during COVID-19. The study involves 440 respondents from different backgrounds across Malaysia. The data are collected using version 23 of the Statistical Package of Social Science (SPSS). According to the SPSS results, social media has an important effect on encouraging respondents to practise self-care. Therefore, the Ministry of Health should actively be using social media in promoting self-care. (C) 2021 Published by European Publisher.

8.
7th International Conference on Communication and Media (i-COME) ; 110:332-340, 2020.
Article in English | Web of Science | ID: covidwho-1766200

ABSTRACT

Free speech is not a licence for racists to spread racist propaganda. However, the outbreak of COVID-19 and its subsequent dissemination through social media has left a shock wave of disbelief resulting xenophobia in society. By looking from the lens of 'Othering,' this study tries to delve into revealing the representation of xenophobia resulting otherness amidst Twitter during the COVID-19 pandemic. This study considers a set of tweets related to #clustertabligh and several types related to the tabligh cluster to represent the otherness. The data were collected through a random sampling technique using machine learning tools Twitter API and processed using JSON format. The results lead to a discussion of power between social networks by intertwining the machine learning tools in social science and humanities studies. This study also looks at blame allotting, a typical social reaction to an outbreak, and an even more typical general media system. Malaysia needs to take actions by recognizing the distinctive levels of hateful racial online content brewing and addressing it systematically and proportionately. (C) 2021 Published by European Publisher.

9.
Search-Journal of Media and Communication Research ; : 83-89, 2021.
Article in English | Web of Science | ID: covidwho-1695464

ABSTRACT

The media plays many important roles in providing information to the public through various platforms, both in traditional and digital forms. In March 2020, the Malaysian government announced the Movement Control Order (MCO) due to the outbreak of COVID-19. COVID-19 is an infectious disease caused by a newly discovered coronavirus which continues to affect millions of people across the world. Social media platforms have been working diligently in making sure that communities are updated with news regarding personal safety and information on the MCO. The study aims to identify the effectiveness of social media in promoting awareness of the MCO. The study involved 440 respondents from different backgrounds across Malaysia and the data collected was analysed using Statistical Package of Social Science (SPSS) Version 23. Findings indicate that social media has a significant impact in promoting MCO awareness with 34.9% of the variance of MCO awareness explained by the proposed model.

10.
Search-Journal of Media and Communication Research ; : 67-82, 2021.
Article in English | Web of Science | ID: covidwho-1695104

ABSTRACT

Free speech is not a license for racists to spread propaganda. However, the outbreak of COVID-19 and its subsequent spread across the globe has left a shocking wave of disbelief resulting in an upsurge of xenophobia in the society. Racism is a system of dominance and power designed to uphold the racially privileged. This study delves into the consciousness of Twitter postings during the COVID-19 pandemic and deconstructs the power dynamics in the hashtags used. The study's data was analysed using Twitter Application Programming Interface (API) to identify the representation within tweet sample sets. The study concludes that social interactions on Twitter constructs power dynamics and these shared values create a new form of power resistance and subjugated knowledge. This leads to a discussion of power between social media intertwined with the machine learning tools in social science and humanities studies. This study contributes to the academic debates about the public sphere and social media's role in constructing meaning in cultural and social change. It also suggests that Twitter develops policies to prohibit hate speech and impose regulations to ensure that online spaces remain civil, safe, and democratic.

11.
8th International Conference on Advanced Material Engineering and Technology, ICAMET 2020 ; 2347, 2021.
Article in English | Scopus | ID: covidwho-1343514

ABSTRACT

Delivery services in Malaysia has become a new norm. Malaysian are now comfortable with delivery services during the global pandemic of covid-19. This study had been conducted because there are to many issues about delivery services in Malaysia, some people using delivery services and some may not. Some companies have bad management of delivery services. Some delivery services companies have technical issues such as slow delivery, damaged goods, and so on. The aim of this paper is to provide an analysis between the satisfaction level of Malaysian citizen and the perception of Malaysian citizen towards delivery services during the Movement Control Order (MCO). To do so, researchers uses the quantitative method to collect data among Malaysian citizen. The total amount of respondents that answered the questionnaire are 1310. From the findings, Malaysian are satisfied with delivery services (M=3.17). Plus, Malaysian have a positive perception towards delivery services (M=3.17). © 2021 Author(s).

12.
8th International Conference on Advanced Material Engineering and Technology, ICAMET 2020 ; 2347, 2021.
Article in English | Scopus | ID: covidwho-1343513

ABSTRACT

In March 2020, the government had announced for the Movement Control Order due to the outbreak of Covid-19 in Malaysia. COVID-19 is an infectious disease caused by a newly discovered coronavirus. People that infected with COVID-19 will experience mild to moderate respiratory illness and recover without requiring special treatment. As the covid-19 had affected over millions of people across the world, the media have been working overtime in make sure the communities are updated with the news regarding Movement Control Order information to the public. The study aims to identify the effectiveness of media in creating awareness towards the understanding of Movement Control Order (MCO) during Covid-19. The study involves 440 respondents from different backgrounds across Malaysia. The data are collected through Statistical Package of Social Science (SPSS) Version 23. Findings from the SPSS indicated that television has significantly impact on promoting Movement Control Order awareness. © 2021 Author(s).

13.
8th International Conference on Advanced Material Engineering and Technology, ICAMET 2020 ; 2347, 2021.
Article in English | Scopus | ID: covidwho-1343512

ABSTRACT

One of Covid-19 side effects was movement control order (MCO). Panic buying can be defined as the action of buying large quantities of a particular product or commodity due to sudden fears and a lockdown announcement from the government just adds fuel to the flames. This study has been done to identify the level of panic buying during movement restricted order (MCO). Panic buying is chosen as the research's topic because it is the most obvious reaction that was shown from the public when MCO was announced and wanted to know did they practice this behavior or not. The researcher used questionnaire form to survey the level of panic buying during MCO. Google form was also used to determine the survey and the link was distributed to all social media platforms. From the survey, we gained 411 respondents, starting from age 18 and above that involved various ethnic in Malaysia. The findings show that the level of panic buying among Malaysian is very low (m=2.13). © 2021 Author(s).

14.
Rivista di Studi sulla Sostenibilita ; 2020(2):19-32, 2020.
Article in English | Scopus | ID: covidwho-1175532
15.
Journal of Critical Reviews ; 7(5):1136-1144, 2020.
Article in English | Scopus | ID: covidwho-819974

ABSTRACT

The paper presents resilience, self-esteem and religiosity approach to handle COVID 19 pandemic in Malaysia by an individual when facing and overcoming adversities. One of the factors that influence resilience in a person is self-esteem. According to Coopersmith, self-esteem is an individual's self-evaluation of the capability, significance, patience, consistency and flexibility in oneself when facing pressure. Individuals with a high degree of self-esteem can appreciate themselves, evaluate themselves well, accept their capabilities and deficiencies as well as the negatives and positives in life while being a responsible person. Individuals should not only think about themselves but also appreciate others and cultivate a healthy relationship with those around them. This attitude builds an individual with a high degree of resilience. According to Coopersmith, some of the aspects of self-esteem are power, significance, virtue and competence. © 2020 Innovare Academics Sciences Pvt. Ltd. All rights reserved.

16.
Journal of Critical Reviews ; 7(5):1126-1135, 2020.
Article in English | Scopus | ID: covidwho-819973

ABSTRACT

The paper was designed to examine the effect of reciting to the Quran in restoring the based on Resilience and Mental Health among Quarantined Covid-19 Patients. Reciting the Al Quran is a phenomenon that is currently shrouding the people around the world, including Malaysia, during the Covid 29 pandemic. The al- Quran has a unique power in changing an individual's inappropriate behaviour to appropriate behaviour. According to Azarpour, Moraditochaeeb, & Bozorgia, the al-Quran contains various elements needed by humankind, such as religious, social, economic, health, medical, scientific, political and other aspects, as a guide for achieving prosperity in this life and the afterlife, reciting the al-Quran daily showers a person with continuous serenity, which is a very effective therapy for a person facing pressures in life. The al-Quran also provides all the internal and external needs required by a person to face the various challenges in life. Reciting the al-Quran is not only advantageous to a person but listening to recitals can also provide serenity and blessings from Allah S.W.T. © 2020 Innovare Academics Sciences Pvt. Ltd. All rights reserved.

17.
Journal of Critical Reviews ; 7(5):1117-1125, 2020.
Article in English | Scopus | ID: covidwho-819972

ABSTRACT

The paper human needs can be categorised into two, namely physiological and psychological needs. The human physiological need refers to bodily health, whereas the internal need refers to the mental or spiritual aspect required for creating feelings of calmness in a person. When a need is not fulfilled, a crisis within a person emerges. Erikson opined that a person usually faces a problem caused by psychological or physiological aspects. The physical and psychological (internal) aspects of an individual should be simulated within a person until they are capable of facing a crisis. One type of crisis that influences the balance of the physical and psychological (internal) aspects is the situational crisis. A situational crisis occurs when a certain external element influences the psychological balance in an individual or the environment. For example, those suffering from COVID 19 are experiencing a situational crisis in the form of disruptions to the sufferer's physical and psychological (internal) states. © 2020 Innovare Academics Sciences Pvt. Ltd. All rights reserved.

18.
Journal of Critical Reviews ; 7(5):1145-1154, 2020.
Article in English | Scopus | ID: covidwho-819971

ABSTRACT

The paper human needs can be categorised into two, namely physiological and psychological needs. The human physiological need refers to bodily health, whereas the internal need refers to the mental or spiritual aspect required for creating feelings of calmness in a person. When a need is not fulfilled, a crisis within a person emerges. Erikson opined that a person usually faces a problem caused by psychological or physiological aspects. The physical and psychological (internal) aspects of an individual should be simulated within a person until they are capable of facing a crisis. One type of crisis that influences the balance of the physical and psychological (internal) aspects is the situational crisis. A situational crisis occurs when a certain external element influences the psychological balance in an individual or the environment. For example, those suffering from COVID 19 are experiencing a situational crisis in the form of disruptions to the sufferer's physical and psychological (internal) states. © 2020 Innovare Academics Sciences Pvt. Ltd. All rights reserved.

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